How can we help?
Get help with the Sesavu browser extension or the public web prototype.
Useful details, without sending your library.
What should I include in a support email?
Include the Sesavu version, what you tried, what happened, and the page URL only if you are comfortable sharing it. The extension Preferences page can download a diagnostic report for you to review before attaching.
Does the diagnostic report include my captures?
No. It contains preferences, extension version, capture count, granted permissions and browser user-agent. It includes no captured page content, titles, addresses or images.
Where are extension captures stored?
The current Chrome extension keeps captures in Chrome local extension storage on this device. It does not send them to a Sesavu server.
Why can’t the web prototype save my account yet?
The public website is a read-only product prototype. Account creation, server saving, sync and billing are intentionally disabled until their production services ship.
akash@chaitonix.com
Support is currently handled by email. Please do not send passwords, one-time codes or sensitive captures.